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Voice of the Customer Insights, the Generative AI solution that surfaces actionable insights from all your contact center conversations
Omniscient AI is Coming to Your Contact Center: Announcing QA-GPT by Level AI

From Ordinary to Extraordinary QA: How to Leverage AI Technology in Call Center QA, An in Depth Fireside Chat with Samantha Nelson, VP of Contact Center at Telarus 


Join us for an exclusive fireside chat with Matt Peloso, VP of Global Sales at Level AI, and  Samantha Nelson, VP of Contact Center at Telarus.

Key Discussion Points:

– The Evolution of Quality Assurance: From foundational principles to cutting-edge technology strategies including generative AI

– Unlocking Efficiency: How technology and data analytics can supercharge your QA efforts in contact centers

– Customer-Centric QA: Shaping your approach to align with evolving customer expectations

– Real-World Success Stories: Case studies and practical examples of QA transformations