Omniscient AI is Coming to Your Contact Center: Announcing QA-GPT by Level AI

How Canada’s Largest Fundraiser, Globalfaces, Unleashed Next Level AI to Transform and Scale QA Programs to 100%


Join us for a conversation with Sarah Lesperance, Sr. Community & Event Marketing Manager at Level AI, Nabila Tisha, SVP, Sales & Ops at Globalfaces & Amin Qazi, Sr. Director BI & Ops at Globalfaces.

Learn how an AI-driven approach has led to excellence in the space of fundraising. Furthermore, understand how an organization can transform and scale its quality assurance practices. We shall also deep dive into knowing how to attain 100% visibility into your contact center processes. Finally, the various considerations for implementing generative and semantic AI in contact center operations to enhance efficiency and effectiveness are thus looking at ways to incorporate GPT in your operations!