On-Demand Webinar
Forrester: How To Evaluate AI for Modern Contact Centers
Learn the framework to evaluate AI for customer service contact centers as well as the latest technology trends seen by Level AI and a guest analyst from Forrester.
Join the contact center trends webinar anytime with on-demand access!
- How to cut through the buzzwords and identify state-of-the-art technology, not legacy systems disguised as artificial intelligence.
- Evolving trends of machines able to understand human language.
- What each AI for customer service actually means for your QA teams, agents, and customer support outcomes.
Featured Speakers
Christina McAllister
ForresterSenior Analyst
Christina is a Senior Analyst at Forrester helping customer service and CX leaders transform their strategies and capabilities in the age of the customer.
Ashish Nagar
Level AIFounder & CEO
Ashish is the Founder and CEO of Level AI. Before Level AI, Ashish was a lead Product Manager on Amazon Alexa’s Conversational AI team.
