awards

Level AI awards 2025

Level AI has been honoured with numerous industry awards and recognitions—each a testament to our commitment, innovation, and positive impact. These acknowledgments reinforce trust with stakeholders, partners, and clients by demonstrating proven dedication and accomplishment.

recognition

Recognition fueled by innovation

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Forrester Recognition

Forrester Recognition

Forrester Recognition

Recognized and featured as a vendor in Forrester reports on the Conversation Intelligence Solutions for Contact Centers and Revenue Execution Platforms Landscapes.

CMP Research Prism

CMP Research Prism

CMP Research Prism

Recognized as a leader for pioneering customer analytics and automated QA/QM solutions. This award celebrates our innovative platform and its impact on customer service, CX, and sales teams.

G2 Badges

G2 Badges

G2 Badges

Recognized for our rapid innovation, customer satisfaction and the platform's incredible impact on transforming customer experience and QA automation.

Recognized in Forrester Reports

Level AI’s inclusion in Forrester’s 2025 Reports highlights our GenAI-driven innovation in transforming contact centers
and redefining how conversation intelligence powers engagement, innovation, and business growth.

Recognized by CMP Research

Level AI was named a leader in Customer Analytics & Insights and Automated QA/QM, reflecting the platform’s strength across conversation intelligence, quality evaluation, and CX improvement.

Recognized by CMP Research

Level AI was named a leader in Customer Analytics & Insights and Automated QA/QM, reflecting the platform’s strength across conversation intelligence, quality evaluation, and CX improvement.

Recognized by CMP Research

Level AI was named a leader in Customer Analytics & Insights and Automated QA/QM, reflecting the platform’s strength across conversation intelligence, quality evaluation, and CX improvement.

G2’s 2026 best software awards

Level AI has been named a 2026 G2 Best Software Award winner in the Agentic AI Products category. Among 1,392 products evaluated, Level AI secured the 23rd spot, earning recognition as one of the top Agentic AI Products.

Users love us

Trusted by customer experience teams across QA, coaching, speech analytics, conversation intelligence, and AI customer support.

Users love us

Trusted by customer experience teams across QA, coaching, speech analytics, conversation intelligence, and AI customer support.

Users love us

Trusted by customer experience teams across QA, coaching, speech analytics, conversation intelligence, and AI customer support.