Blending Human And Machine Intelligence To Transform Your Customer Experience.
Augment your agent and QA team performance with an intelligence system for the modern contact center.
Our Principles
Solve the customer’s problems, meet where they are and let their agenda set our agenda.
Don’t solve hard problems because they are cool. Solve them only when they solve the customer’s pain.
Speed solves many problems. Enables more shots at goal while keeping us on our toes.
While planning, we also dream big. We punch above our weight in our targets and plans.
With every new teammate, we seek to raise the bar of the team. Choose for culture as much as competence.
We nurture ownership and accountability. Single-minded focus married with talent can create magic.
Meet the team
I’ve enjoyed joining the team at Level AI as it has given me the chance to have meaningful impacts in a growing company, while also expanding my knowledge alongside a very talented team that I have the opportunity to learn from.