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Level AI press & media coverage

Learn more about our biggest milestones and all the interesting moments in between.

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Ashish Nagar speaks to FinAI News about the case for in-house models in niche industries such as banking

Ashish Nagar speaks to FinAI News about the case for in-house models in niche industries such as banking

Hear from Ashish Nagar as he discusses data security, AI performance, and open-source models for financial services.

Hear from Ashish Nagar as he discusses data security, AI performance, and open-source models for financial services.

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Ashish Nagar chats with CX today on why AI Resilience Becomes a Customer Experience Issue

Hear from Level AI Founder and CEO Ashish Nagar on why AI resilience has become a customer experience imperative.

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Ashish Nagar speaks to CX Today about the using small language models for CX operations

CX does not require the most powerful model available. fast, reliable, compliant execution of repeatable tasks from classifying intent to summarizing conversations, retrieving policy information, checking answers against approved knowledge, routing cases, detecting sentiment and escalating when needed.

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Level AI names James Manno Chief Revenue Officer to scale enterprise customer operations AI platform

Level AI has named James Manno, leader at scaling enterprise revenue in the CX space, as Chief Revenue Officer to lead its next phase of growth as enterprise CX shifts from measuring a sample to capturing every customer interaction.

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Level AI secures $39.4 million Series C funding to transform customer experience intelligence

We are thrilled to take another leap forward in becoming a pioneer in LLM-native customer experience intelligence and service automation with a successful $39.4 million Series C funding round

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Beyond surveys: how Level AI is reshaping voice of the customer programs with generative AI

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Level AI named a Cool Vendor in the 2023 Gartner® Cool Vendors™ in Customer Service and Support Technology report

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Level AI introduces the future of customer service with first-of-its-kind generative AI solution, AgentGPT

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Level AI, which provides call center automation software, raises $20M

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Level AI introduces the future of customer service with generative AI solution, AgentGPT

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