Getting started with AI workers — your biggest CX unlock in 2026

About the webinar

In 2026, the teams that win won't be the ones with the most data—they'll be the ones that can turn information into execution the fastest.

AI workers are becoming the practical "new baseline" for high-performing CX, QA, and ops teams: they help you move from questions to outcomes without the usual overhead. Instead of spending hours searching conversations, compiling evidence, and drafting follow-ups, you can ask AI workers in plain language—and they can prepare the work products you need to act, not just summarize what happened.

This beginner-friendly lunch & learn is your biggest unlock in 2026: a clear, repeatable way to use AI workers for everyday workflows so you can scale impact without scaling effort.

Features we're covering

Ask questions in plain English—and get evidence-backed answers
Ask your most important CX questions in plain English and get detailed answers.

Go from insight to execution (done for you)
Learn how workers can take actions on your behalf so that you 10x your productivity with your digital companions helping you 24x7.

Build repeatable, scalable workflows for 2026
Learn prompting patterns and standard formats so outputs stay consistent across teams—and your weekly cadence becomes faster and easier.

Why attend

2026 advantage: do more in less time
AI workers help absorb the "busywork layer" (searching, summarizing, drafting, structuring next steps) so your experts can focus on decisions and coaching.

Faster time-to-value from your conversation data
Stop treating transcripts as an archive. Turn them into an always-on input for coaching, QA, VOC, and operational improvements.

Leave with a ready-to-use starter kit
Walk away with best practices and workflows your team can apply immediately—so adoption doesn't stall after the webinar.

Presented by

Sanchit Singhal

Group product manager, Level AI

Mike Parker

Lead product designer, Level AI