Live Webinar
Human + AI: Building the Next-Gen Contact Center
Wednesday, July 23, 2025
10 AM PT | 1 PM ET
Trusted by customer service leaders across the world
ABOUT THE WEBINAR
In this webinar, we will unpack how leading CX orgs are moving beyond the “AI vs agents” debate—using both to drive sharper QA, faster coaching, and more empathetic support.
You'll learn how they’re seeing:
✅ 100% of conversations scored in real time
✅ 40% more coaching delivered proactively
✅ 25–45% CSAT improvement
