The room where customer experience
gets built

Join the leaders, builders, and technology shaping what comes next for customer experience.

November 4-6, 2026

Hayes Mansion, San Jose

Until Level UP 2026

63D 01H 40M 51S

Request an Invite

By submitting this form, you agree to receive communications from Level AI. You can unsubscribe at any time.

The room where customer experience
gets built

Join the leaders, builders, and technology shaping what comes next for customer experience.

November 4-6, 2026

Hayes Mansion, San Jose

Until Level UP 2026

63D 01H 40M 51S

Request an Invite

By submitting this form, you agree to receive communications from Level AI. You can unsubscribe at any time.

The room where customer experience
gets built

Join the leaders, builders, and technology shaping what comes next for customer experience.

November 4-6, 2026

Hayes Mansion, San Jose

Until Level UP 2026

63D 01H 40M 51S

Request an Invite

By submitting this form, you agree to receive communications from Level AI. You can unsubscribe at any time.

WHO JOINED LAST YEAR

BUILT ON AN EXCEPTIONAL FIRST YEAR

We're bringing it back

Last year, Level Up brought together some of the top voices in customer experience. This year, we're making even more room for deeper conversations, hands-on learning, and more time together.

"The content and information shared was wonderful! Loved the panel interviews along with the ability to ask questions."

"Great networking and venue. The entire Level AI team was fantastic. Super personable, helpful, and really made the experience a 10/10!"

" I thought the content was excellent. I felt like I was learning a lot and the mix of customers as well as Level AI folks was perfect."

WHAT TO EXPECT

WHAT TO EXPECT

Meet the people, technology, and ideas raising the standard

Meet the people, technology, and ideas raising the standard

Step out of the conference routine

Three days at Hayes Mansion, with space to think, talk, and reset.

Compare notes with CX leaders, operators, and builders working through the same problems.

Designed for deeper conversations and more useful connections, with a smaller room built for the people shaping what comes next.

WHO SHOULD BE IN THE ROOM

Built for the people responsible for what customer experience becomes next

Level Up is designed for leaders and practitioners working across customer experience, contact center operations, customer support, AI, product, data, quality, and transformation.

Hear from people doing the work

Customer experience leaders, operators, builders, and practitioners responsible for turning ambitious ideas into better customer outcomes.

Work through something real

Small, hands-on workshops built around the problems CX teams are solving now.

Leave with a new perspective

You'll form a POV on where customer experience is going, what is changing now, and what it takes to lead through the transition.

FAQ

Frequently Asked Questions

Any more questions?

Contact us

Where is Level Up 2026?

Level Up will be hosted at the historic Hayes Mansion in San Jose, California.

Is it only for Level AI customers?

No. Level Up is invite-only and open to senior members of the CX community, including leaders from Level AI customer organizations and independent industry analysts.

Who is it for?

Level Up is built for CX leaders, contact center directors, customer success professionals, and AI/ML practitioners running or evaluating AI in the contact center.

How do I pitch this to my company?

Level Up gathers CX and contact center leaders around deployments already running in production: automation results, coaching frameworks, and voice-of-customer strategy from teams operating these systems today. The agenda includes practitioner case studies, hands-on certification workshops, and direct conversations with peers solving the same problems.

When will speakers and the full agenda be announced?

Speakers and the full agenda will be announced ahead of the event and sent directly to registered attendees by email. Registering now secures your seat and puts you first in line for agenda and speaker updates as they're confirmed.

What is included in my registration?

Registration includes full summit access: keynotes and sessions, networking lunch, hands-on workshop materials, session recordings, and access to morning activities and evening networking receptions.

Will sessions be recorded and available afterward?

Yes! All keynote sessions and main presentations will be professionally recorded and made available to registered attendees via email.

FAQ

Frequently Asked Questions

Where is Level Up 2026?

Level Up will be hosted at the historic Hayes Mansion in San Jose, California.

Is it only for Level AI customers?

No. Level Up is invite-only and open to senior members of the CX community, including leaders from Level AI customer organizations and independent industry analysts.

Who is it for?

Level Up is built for CX leaders, contact center directors, customer success professionals, and AI/ML practitioners running or evaluating AI in the contact center.

How do I pitch this to my company?

Level Up gathers CX and contact center leaders around deployments already running in production: automation results, coaching frameworks, and voice-of-customer strategy from teams operating these systems today. The agenda includes practitioner case studies, hands-on certification workshops, and direct conversations with peers solving the same problems.

When will speakers and the full agenda be announced?

Speakers and the full agenda will be announced ahead of the event and sent directly to registered attendees by email. Registering now secures your seat and puts you first in line for agenda and speaker updates as they're confirmed.

What is included in my registration?

Registration includes full summit access: keynotes and sessions, networking lunch, hands-on workshop materials, session recordings, and access to morning activities and evening networking receptions.

Will sessions be recorded and available afterward?

Yes! All keynote sessions and main presentations will be professionally recorded and made available to registered attendees via email.

FAQ

Frequently Asked Questions

Any more questions?

Contact us

Where is Level Up 2026?

Level Up will be hosted at the historic Hayes Mansion in San Jose, California.

Is it only for Level AI customers?

No. Level Up is invite-only and open to senior members of the CX community, including leaders from Level AI customer organizations and independent industry analysts.

Who is it for?

Level Up is built for CX leaders, contact center directors, customer success professionals, and AI/ML practitioners running or evaluating AI in the contact center.

How do I pitch this to my company?

Level Up gathers CX and contact center leaders around deployments already running in production: automation results, coaching frameworks, and voice-of-customer strategy from teams operating these systems today. The agenda includes practitioner case studies, hands-on certification workshops, and direct conversations with peers solving the same problems.

When will speakers and the full agenda be announced?

Speakers and the full agenda will be announced ahead of the event and sent directly to registered attendees by email. Registering now secures your seat and puts you first in line for agenda and speaker updates as they're confirmed.

What is included in my registration?

Registration includes full summit access: keynotes and sessions, networking lunch, hands-on workshop materials, session recordings, and access to morning activities and evening networking receptions.

Will sessions be recorded and available afterward?

Yes! All keynote sessions and main presentations will be professionally recorded and made available to registered attendees via email.

Request your invitation

We're keeping LevelUP 2026 intimate with limited capacity. Spots are filling quickly, so join the waitlist to request your invitation.

Join the waitlist