Why choose Level AI over Evaluagent?
Discover why leading enterprises choose Level AI’s all-in-one AI platform over EvaluAgent’s duct-taped QA point solution.
- Unified AI platform for all of CX vs Frankenstein mix of QA and coaching tools
- Explainable, automated QA-GPT vs manual scorecards and spreadsheet sampling
- Continuous intelligence and improvement vs static, post-call evaluation workflows
The results with Level AI
Beyond Traditional AI: How Level AI Outperforms Evaluagent
End-to-End CX Intelligence
Level AI’s QA-GPT evaluates every interaction automatically with reasoning, timestamps, and evidence. You get complete coverage, faster insight, and accuracy that scales — without relying on random sampling.
100% coverage. 0% manual grind.
Explainable QA That Drives Trust
With live dashboards, sentiment tracking, and iCSAT across all conversations, Level AI turns every interaction into actionable data. No delays. No missed patterns.
Decisions in real time, not after the fact.
One Platform for Quality, Coaching, and Growth
Level AI unites Auto-QA, Coaching, VoC, Analytics, Agent Assist, and Virtual Agent — so performance, quality, and customer insight flow through one connected system.
Quality + CX + Coaching. Finally in sync.
Continuous Improvement Built Into Every Interaction
Every score and insight loops back into training and automation. Agents improve faster, AI learns smarter, and leaders get a single, evolving source of truth.
Always learning. Always improving.
Level AI vs. Evaluagent: A closer look
What people are saying about Level AI
