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Unleash The Full Potential Of Your Managers And Team Leaders
As a design and marketing partner to millions of small businesses worldwide, Vista has always prioritized customer experience. Level AI’s agent screen recording has added “eyes” to a process where we only had “ears” before. This has helped us identify opportunities to improve our processes and tools and coach our agents more effectively, which improves both team member satisfaction and customer experience.
Deliver Quality Results And Maintain Slim Margins
Automate 100% Of Conversation Evaluations
Level AI’s cutting-edge QA automation tools evaluate 100% of customer interactions while providing real-time agent feedback to help you achieve significant cost savings while delivering exceptional results.
Agent-Focused Approach
With our suite of agent-focused tools, including Real-time Agent Assist, AgentGPT, Coaching, and more, we enable your agents to be experts, streamline your onboarding process, reduce the cost of quality and coaching, and minimize the time required to get new agents up to speed.
Team-Centric Coaching Tools
Level AI empowers your managers and team leaders by leveraging GPT and large language models to make agent interactions more personalized, proactive, and consistent, creating a culture of continuous improvement. Say goodbye to inconsistency and hello to a team of highly effective managers and well-supported agents.
Evidence-Based, Actionable Insights With AI-Driven Analytics
Turn insight into action by easily identifying and delivering data-centric evidence on customer and industry trends, along with proven performance metrics. Remove yourself from tedious data maintenance and focus on driving business results with evidence-based decision-making.
Compliance And Risk Management
Our advanced technology with features such as screen capture, screen record, transcription, and auto-summary enables you to track disclosures and improve compliance performance. Avoid the risk of non-compliance and the financial repercussions that can come with it.
![[Webinar] Unveiling the Future: Key Insights from the 2024 State of the Contact Center Survey](https://cdn.sanity.io/images/lh75yhts/production/238b223c6923e004f710d36891176f0a1d3fc175-2000x1047.png?w=1500&h=785&auto=format)
Frequently Asked Questions
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