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Exclusive Access: CMP Research Prism for Automated QA/QM Tools
We are excited to announce that Level AI has been assessed and categorized in the CMP Research Prism for Automated QA/QM as a Pioneer provider.
This distinguished technology evaluation, conducted by CMP Research, a division of Customer Management Practice, highlights our commitment to providing innovative, adaptable solutions that enhance the customer contact and CX landscape.
The CX analytics revolution
Learn why customer analytics tools are now a top priority for 68% of companies by 2025, and how they're reshaping both customer and agent experiences.
Harnessing unstructured data
Discover how leading organizations are leveraging vast amounts of customer interaction data to enhance self-service, personalization, and journey mapping.
AI-powered agent performance
Explore how AI is transforming agent coaching, support, and satisfaction, leading to improved customer outcomes and operational efficiency.


Unlock the power of QA/QM: CMP Research Prism Report 2026
The CMP Research Prism for Customer Analytics & Insights Tools offers an in-depth analysis of the evolving customer analytics landscape. Based on comprehensive evaluations of fifteen leading solution providers, this report provides crucial insights to help you select the right tools for your organization's needs.