On-Demand Webinar

Scaling Quality Assurance with Level AI: How Kastle Systems Transformed QA & Agent Performance

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On-demand
Trusted by customer service leaders across the world

ABOUT THE WEBINAR

Kastle Systems was stuck in the cycle of manual call reviews, costly QA processes, and incomplete insights—until they leveraged AI-powered automation. Now, they evaluate 100% of customer interactions, reduce operational costs, and drive real-time agent improvements without a dedicated QA team.

Join this exclusive webinar to learn how AI-powered QA:

  • Automates call evaluation for 100% coverage
  • Eliminates human bias and improves accuracy
  • Identifies coaching opportunities instantly
  • Reduces costs and scales seamlessly

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