Live Webinar
Redefining CX Management to Drive Measurable Business Growth
Tuesday, February 24, 2026
9 AM PT | 12 PM ET
Are you struggling to translate customer feedback into actionable, revenue-driving results?
In this live webinar, CX thought leaders Laurence Bloom, Co-Founder, Agilitas and Kevin Heidy, Director of Partner and Alliances, Level AI, will share why moving beyond basic feedback collection and leveraging next-generation AI and automation is a key path to elevating your CX efforts and driving bottom-line results.
What You Will Learn:
This session is designed for CX leaders, Marketing VPs, Operations Directors, and anyone focused on making customer experience a competitive advantage. You will discover:
- The New CX Imperative: Why collecting data isn’t enough, and how prioritizing the right customer signals drives real growth
- The Future Competitive Advantage: How automating the transformation of signals into prescribed, prioritized actions enables competitive advantage
- The Blueprint for a Best-in-Class CX Solution: The four essential pillars of a modern, growth-driven CX solution, including:
- Unified Customer Signal Orchestration: Bringing all customer data into a single, actionable view
- AI-Powered SaaS Technology: Using machine learning to uncover trends and critical pain points
- Automated Action & Predictive CX Insights: Moving from reactive reporting to proactive CX action
- Enterprise Integration: Advantages of solutions that connect seamlessly with core business and CX systems
