Voice AI
The voice ai platform for exceptional CX
Level AI’s Voice AI combines virtual agents, accurate speech recognition, and neural TTS with ultra-low latency, strong security, and fast domain adaptation.
Full-stack Voice AI pipeline
Level AI's 7 component ASR pipeline processes, rationalizes and formats speech in milliseconds.
Film-grade emotive narration that handles timing, interruptions, and emotional shifts in real-time.
AI Virtual Agent executes tasks like modifying orders, generating tickets, and more on the line with a customer without skipping a beat!
Speed & Reliability
Level AI is consistently advancing Voice AI technology to ensure higher speed, greater stability, and a more seamless user experience.
- Profanity Filter: 10× faster detection.
- Processing Speed: 2× faster sound processing.
- Real-Time Audio: Dedicated voice servers for instant replies.
Contextual & Accurate
Level AI’s Speech Recognition AI delivers accurate, context-aware transcription across a wide range of audio conditions.
- Noise Filtering: Removes non-voice sounds.
- Speaker Detection: Identifies individual speakers.
- Context Understanding: Corrects sound-alike words and boosts industry-specific terms.
Secure & Compliant
Built for safety and compliance from the ground up.
- End-to-end security: encryption in transit & at rest, strict tenant isolation.
- Certified controls: SOC 2 audits and HIPAA/PCI–aligned deployment options.
- Runtime guardrails: redaction, sensitive-topic filters, and human handoff when needed.
