Level AI

Elevating Customer Delight: Using Technology to Enhance Customer Service with ezCater

Join our webinar, Elevating Customer Delight: Using Technology to Enhance Customer Service with ezCater on March 21, 2024, as we discuss the transformative journey of ezCater, a trailblazer in the food delivery industry with special guest Michelle Smart, Chief Customer Care Officer at ezCater. 

In this session, we'll uncover how ezCater has seamlessly integrated Level AI's cutting-edge technology to empower their agents and uplevel their already best-in-class customer service.

As we uncover the success story of ezCater, we'll delve into how food for work is different from consumer food delivery, and how ezCater maintains its commitment to delivering not just meals but exceptional experiences.

Featured Speakers

Michelle Smart

ezCater | Chief Customer Care Officer

Michelle is a Chief Customer Care Officer at ezCater. Michelle has spent over 25 years driving improved customer experiences for companies.

Ashish Nagar

Ashish Nagar

Level AI | Founder & CEO

Ashish is the Founder and CEO of Level AI. Before Level AI, Ashish was a lead Product Manager on Amazon Alexa’s Conversational AI team.

Using Technology to Enhance Unparalleled Service with ezCater