Human-Quality AI for Healthcare
Automate appointment scheduling, patient intake, and more with HIPAA compliant voice and chat agents, integrated directly to your EHR and EMR systems.
Trusted by CX leaders across top healthcare providers
Seamlessly automate complex clinical workflows
Care Coordination
Schedule or modify appointments, register new patients, and complete pre-visit intake forms directly in your EHR.
Diagnostics & Post-Care Actions
Process prescription refills, check lab result status, and track specialist referrals without intervention from your human staff.
Insurance & Payments
Verify insurance eligibility, provide cost estimates, and process secure, PCI-compliant bill payments, instantly.
One Quality Standard
Score every virtual agent conversation against the same QA rubrics and performance benchmarks as your human team.
Integrated across your care stack
Direct integrations with your EMR, EHR, or service management, systems as well as messaging and telephony systems. All without the need of any custom infrastructure.
Built to handle care-centric conversations
Deterministic guardrails to instantly route high-risk symptoms, and emergencies to your medical staff - always with context.
Pre-trained, clinical-grade agents to accurately process complex medication names, dosages, and medical vocabulary.
Deeper understanding of patient concerns with VoC insights to enhance agent performance, and increase patient satisfaction.
AI that learns from every interaction
Every conversation feeds a unified intelligence layer that powers automation, staff training, and continuous system improvement.
Built for real-time performance at scale
Security and compliance built for healthcare
Level AI’s solutions not only saved time and resources by optimizing our customer support operations but also improved overall customer experience, which is invaluable in the health and wellness industry.
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