Where to find Level AI on the road
Where to find Level AI on the road
From April to June, Level AI is heading to the rooms where CX leaders are thinking through what’s next in customer intelligence. From San Diego to New York to Las Vegas, we're showing up where CX and contact center leaders gather and we’d love to meet you there.
Here's where we'll be:
Reuters Events: Customer Service & Experience West
April 21–22 · San Diego, CA · Hyatt Regency La Jolla · Booth 6
Reuters CX West draws senior customer experience operators from across North America for two days of programming on AI, workforce strategy, and contact center transformation. We'll be on the expo floor at Booth 6, holding 1:1 meetings and running live demos of Level AI's unified platform. Stop by to see the full platform in action: from AI-powered quality and coaching to virtual agents that handle customer interactions end-to-end, all running on the same conversation data.
Book a meeting with us onsite →
Level AI CX Innovators Dinner in New York City
Tuesday, May 5 · 6:30–9:30 PM ET · Bar Jamon, Union Square
Our CX Innovators Dinner Series brings together a small group of senior CX and contact center leaders for a hosted dinner and off-the-record conversation. The NYC edition takes place the evening before the AI Hot 100 Summit. An evening full of focused discussion on what's working, what isn't, and where AI actually moves the needle.Seats are limited.
AI Hot 100 Summit
May 6–7 · New York City · Civic Hall, Union Square
The AI Hot 100 Summit convenes enterprise AI decision-makers and practitioners across two days of curated programming. Level AI executives take on conversations about the intersection of agentic AI, contact center operations, and enterprise CX transformation.
Five9 AI Roadshow in Canada
April 21 (Montréal) · April 23 (Toronto) · April 28 (Calgary)
Level AI is joining Five9's spring roadshow across Canada for three city stops in April for a half-day session designed for CX and contact center leaders who want a ground-level look at where AI is taking the industry and what it means for their operations. Each stop will be an interactive discussion with CX leaders that covers strategy and market trends, partner insights from Level AI and Pindrop, and real world use cases and solutions for increasing agent productivity.
If you're a CX or contact center leader in Canada and want a seat, register with Five9 for Montreal, Toronto or Calgary .
Level AI × Rasa CX Leaders Dinner in Charlotte
Wednesday, May 20 · Charlotte, NC
Level AI is co-hosting a dinner with Rasa for CX leaders in Charlotte. This is a small-format, hosted dinner - the kind of conversation that doesn't happen on a conference floor. Expect a focused discussion on where AI is actually leveling up enterprise contact centers, and where it still falls short.
Level AI CX Innovators Dinner in New York City (May Edition)
Thursday, May 28 · New York City · GKNY
A second NYC edition of our CX Innovators Dinner Series, hosted at Michelin-starred GKNY. Expect an intimate group of senior CX and contact center leaders, discussing the wins and the challenges of introducing AI into their contact center operations.
Forrester CX Forum East 2026
June 16–17 · New York City, NY · Gold Sponsor
Forrester CX Forum East is the premier gathering for customer experience leaders in North America, with two days of Forrester analyst research, peer exchange, and practitioner-led sessions on the state of CX strategy, AI integration, and customer obsession.
Stop by our exhibit to see what Level AI brings to that conversation: AI that scores every interaction for quality and coaching, and virtual agents that take on customer contacts end-to-end, both running on the same underlying conversation data.
Book a meeting with us onsite →
Customer Contact Week (CCW) Las Vegas
June 23–26 · Las Vegas, NV · Caesars Forum Convention Center · Booth #145
CCW Las Vegas is the largest customer contact event in North America, drawing thousands of CX and contact center leaders across four days of programming, expo floor activations, and networking. We’ll be on the expo show floor at booth 145 running product demos throughout the day, taking 1:1 meetings and handing out epic swag. But we won’t just be on the expo floor:Beyond the booth, Level AI is leading a Workshop session on Tuesday, June 23 from 9:00–10:30 AM. The workshop format is hands-on and participatory - attendees work through real problems in small groups, with structured discussion and activities designed to produce takeaways they can apply directly to their contact center operations.We'll also be co-hosting the Five9 Partner Powered Reception on Wednesday evening , with more details below.And there’s more! Keep an eye out for more Level AI activity as we get closer to June.
Book a meeting with us onsite →
Five9 Partner Powered Reception at CCW Las Vegas
Wednesday, June 24 · Las Vegas, NV · Guy Fieri's Vegas Kitchen and Bar, The Linq · 6:00–8:00 PM
Level AI is joining Five9's Partner Powered Reception during CCW week — a full buyout of the patio at Guy Fieri's Vegas Kitchen and Bar at The Linq, steps from the Caesars Forum Convention Center. If you're on the show floor during the day, this is the evening event worth staying for.
Details and registration coming soon.
Can't make any of these?
We hold small-format conversations with CX and contact center leaders throughout the year. If you want to talk about the Customer Intelligence Gap and what it's costing your operation, let's find time →
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