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Ashish Nagar

Ashish Nagar

Ashish Nagar

Founder & CEO

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Recognizing the heroes of CX industry

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

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Recognizing the heroes of CX industry

The AI contact center revolution is here but, most companies are getting it wrong

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

The AI contact center revolution is here but, most companies are getting it wrong

How credit unions can improve member experience: 6 key trends

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

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Level AI partners with Assembled

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Level AI partners with Assembled

The microsecond war: why you can’t build live AI agents on borrowed transcription

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

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The microsecond war: why you can’t build live AI agents on borrowed transcription

Bigger isn’t better: domain-specific Small Language Models (SLMs) in customer service for the win

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

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Bigger isn’t better: domain-specific Small Language Models (SLMs) in customer service for the win

Siloed AI is a CX nightmare: why enterprise customer experience demands a full-stack AI architecture

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

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Siloed AI is a CX nightmare: why enterprise customer experience demands a full-stack AI architecture

AT&T’s Deepak Sharma on why AI that feels like magic is AI that works

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

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Notion's Emma Auscher on creating "everyday luxury" AI experiences

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

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Scale without sacrifice: how automation drives smarter CX

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

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The power of one: why a unified CX platform is the future of customer experience

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

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Empathy first, automation second: Level AI’s philosophy on customer interactions

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Why decision trees are dead: the agentic AI approach to CX automation

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

The right mix: how human + AI drives real CX transformation

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Beyond bots: rethinking CX transformation with AI

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Meet Level AI's Virtual Agent: elevating customer experience with agentic AI

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Recognizing the heroes of CX industry

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Recognizing the heroes of CX industry

The AI contact center revolution is here but, most companies are getting it wrong

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

The AI contact center revolution is here but, most companies are getting it wrong

How credit unions can improve member experience: 6 key trends

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Level AI partners with Assembled

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Level AI partners with Assembled

The microsecond war: why you can’t build live AI agents on borrowed transcription

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

The microsecond war: why you can’t build live AI agents on borrowed transcription

Bigger isn’t better: domain-specific Small Language Models (SLMs) in customer service for the win

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Bigger isn’t better: domain-specific Small Language Models (SLMs) in customer service for the win

Siloed AI is a CX nightmare: why enterprise customer experience demands a full-stack AI architecture

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Siloed AI is a CX nightmare: why enterprise customer experience demands a full-stack AI architecture

AT&T’s Deepak Sharma on why AI that feels like magic is AI that works

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Notion's Emma Auscher on creating "everyday luxury" AI experiences

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Scale without sacrifice: how automation drives smarter CX

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

The power of one: why a unified CX platform is the future of customer experience

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Empathy first, automation second: Level AI’s philosophy on customer interactions

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Why decision trees are dead: the agentic AI approach to CX automation

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

The right mix: how human + AI drives real CX transformation

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Beyond bots: rethinking CX transformation with AI

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article

Meet Level AI's Virtual Agent: elevating customer experience with agentic AI

Best practices for call center monitoring: 1. Track customer KPIs 2. Monitor every level 3. Combine metrics with feedback 4. Use AI 5. Unify reporting silos.

Read article