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Voice of the Customer Insights

Unlock the Power of your Customer's Voice with Gen AI

Achieve Peak Performance with Personalized Agent Coaching

Contact center and business analytics

Contact Center and Business Analytics

Automated Comprehensive Custom Reports

Real-Time Agent Assist

Make Every Agent a Star Performer

Agent Screen Recording

Agent Screen Recording

Complete Visibility Into Contact Center Operations

AgentGpt

Omniscient AI for Customer Service Teams

Platform

Contact center AI

Artificial Intelligence

Spearheading Generative AI Innovation

Integrations

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Build customer-obsessed businesses

Uncover hidden insights and proactively improve customer experiences with Level AI. Learn how VoC Insights discovers hidden trends, emerging themes, and root causes of issues in real-time!

generative ai insights

Solutions

Use Case

Sales Performance

Unlock hidden revenue in every deal

Regulatory Compliance Monitoring

Compliance in every interaction

Consistent quality across the globe

Industry

Financial Services

Secure and reliable CX innovation

Healthy patient experiences

Making memorable shopping experiences

Insurance

Ensure peace of mind with every conversation

Collections

2x Faster Debt Recovery

Role

Contact Center Leaders

Unleash the full potential of your contact center

Real-time AI powered insights for every situation

Automatic insights from every conversation

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Next level AI for customer intelligence and service automation

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Platform

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