Empower Agents & Delight Customers with AgentGPT

In December’s Lunch and Learn session, we will share our latest release updates on Agent Assist, which will include:

• Reduce AHT without decreasing CSAT with easy access to information: Forget searching through endless documents! AgentGPT lets you have a natural, conversational search that finds exactly what you need, just like chatting with a friend.
• Increase Agent Satisfaction (ASAT) with by suggestion right questions to the agents: AgentGPT even suggests what to ask next right in the middle of your conversation! This keeps things flowing smoothly and helps you solve problems faster.
• Effortless record-keeping: No more frantic note-taking! AgentGPT creates clear, organized summaries of every conversation, so you'll always have the information you need at your fingertips.

The webinar is for you if you are looking to:

• Reduce AHT without decreasing CSAT by helping your agents handle customer interactions with more confidence and efficiency.
• Reduce frustration for both agents and customers and improve Agent Satisfaction (ASAT) score.
• Save time and improve the overall customer experience.
• Reduce the onboarding period for new agents—one Level AI customer shortened their agent training time from 10 weeks down to just 6 weeks.

Lunch is on us, and so is the great customer experience at your contact center! Don't miss out!

Attend and get lunch afterward, courtesy of us! It's our thanks for being a vital part of our community.