Join us and learn how we demystify GenAI & address the facts & misconceptions surrounding this transformative technology.
Here’s what you’ll learn:
- Separating Reality from Myths: Get a comprehensive understanding of what GenAI can truly accomplish in the context of contact centers and how it can drive tangible results.
- Practical Implementations: Discover real-life use cases and success stories where GenAI has been integrated into contact centers, streamlining operations and enhancing customer satisfaction.
- The Future of GenAI: Gain insights into the future developments of GenAI, and how it is expected to evolve and shape the contact center landscape.
Featured Speakers

Ashish Nagar
Level AI | Founder & CEO
Ashish is the Founder and CEO of Level AI. Before Level AI, Ashish was a lead Product Manager on Amazon Alexa’s Conversational AI team.


Abhimanyu Talwar
Level AI | Head of Machine Learning, Engineering
Abhimanyu is the Head of Machine Learning at Level AI. Prior to Level AI, Abhimanyu was the founder of QuickFin.AI.
