Dive deeper into your contact center data with the power of Level AI’s analytics module!

Key takeaways from this month's Lunch & Learn Series:

• Dashboards 2.0: Explore our latest product update, Dashboard 2.0, with enhanced usability, powerful new features, and seamless integration of out-of-the-box and custom elements.
  
  

• Leverage the power of granular filtering by utilizing custom fields with numerical values. We’ll be deciphering how you can filter conversations in Analytics and Conversation History using data points like CSAT scores or AHT, allowing for more focused and insightful analysis.
  
  

• Learn how you can improve analytics usability with the revamped user-related options in Filters and Group by/Columns.

Featured speakers

Anant Chaudhary

Product Manager, Level AI

Daniel Stern

Head of Customer Success, Level AI