Lunch & Learn Series - On-Demand
Dive deeper into your contact center data with the power of Level AI’s analytics module!
Wednesday, June 26, 2024
10:00 AM PT | 1 PM ET
In June’s Lunch and Learn session, we shared our latest release updates, including Dashboard 2.0 and advanced filtering, to help you explore your contact center data more deeply.
Key takeaways from this month's Lunch & Learn Series:
- Dashboards 2.0: Explore our latest product update, Dashboard 2.0, with enhanced usability, powerful new features, and seamless integration of out-of-the-box and custom elements.
- Leverage the power of granular filtering by utilizing custom fields with numerical values. We’ll be deciphering how you can filter conversations in Analytics and Conversation History using data points like CSAT scores or AHT, allowing for more focused and insightful analysis.
- Learn how you can improve analytics usability with the revamped user-related options in Filters and Group by/Columns.
Featured Speakers
Anant Chaudhary
Level AIProduct Manager
Daniel Stern
Level AIHead of Customer Success
