Predicting the Future: Contact Centers in the Age of GPT Models

Join us for a conversation with Ashish Nagar, Founder & CEO at Level AI & Abhimanyu Talwar, Head of Machine Learning, Engineering at Level AI

Learn more about GPT models and how they can help modern contact centers provide personalized customer service experiences. Discover practical applications for generative AI, such as automating routine tasks to free-up agents so that they focus on higher-value activities. Plus, gain insight into the impact of leveraging this technology – reducing agent burnout while increasing job satisfaction. Finally, look at ways you can begin incorporating GPT in your own operations!