Schedule a demo

Compare Level AI

A penatibus vulputate iaculis sed pellentesque convallis tellus. Varius eget enim pellentesque.

PlayvoxMaestroQAVerintObserve AICallMiner

Why choose Level AI over CallMiner?

Playvox is a lightweight software solution for small-medium-sized businesses (SMB), primarily used for agent staffing and scheduling purposes. Playvox currently only supports text-based channels. Therefore if your contact center relies on telephony, consider alternative solutions.

Features related to quality assurance (QA) and AI-enabled automation are lacking and will hardly provide much efficiency or productivity gains. In addition, some customer reviews suggest the product to be somewhat ‘buggy’.

Schedule a demo

The results with Level AI

QA Auditors
5x
faster
QA evaluations mean more time for agent coaching
Agents
30%
decrease
in Agent Churn
Business Leaders
100%
visibility
into VoC insights
Customers
25%
increase
in CSAT score
Customers
25%
increase
in CSAT score

What people think about Playvox

Support & onboarding is very poor
[...] On signing up I was taken to a blank page. I gave all my details and went to a blank page. I repeated and still a blank page.[...].
George Plummer
CEO - Starshipit
Source:
Buggy product
[...] Product took tons of setup and operational lift. It doesn’t deliver what is promised and is really buggy [...].
John Doe
Review
Source:
Not sure if I would recommend it
[...] It wasn’t user friendly at all. Very confusing set up [...].
Samantha T.
Ibotta Care agent
Source:

Compare Level AI

A penatibus vulputate iaculis sed pellentesque convallis tellus. Varius eget enim pellentesque.

Omni-channel
Omnichannel (incl. voice)

Reset 1

Text-based channels only

Reset 1

Elit faucibus
Sit tempus vitae diam ullamcorper integer. Vestibulum nisi neque tincidunt et. Ipsum.

Reset 1

Nisl iaculis ultrices quam mi integer

Reset 1

Fames auctor
Nec feugiat quisque volutpat aliquam proin consectetur. Malesuada non porta purus.

Reset 1

Aliquam urna risus lectus lacus viverra et.

Reset 1

Pretium risus
Viverra euismod lectus nullam nunc dignissim scelerisque ornare. Est purus.

Reset 1

Integer lorem justo fermentum nulla vel.

Reset 1

What people are saying about Level AI

Lacus suscipit nulla scelerisque tortor aliquet aliquet integer non velit. Pulvinar in proin vitae blandit magna. Amet volutpat fermentum ut accumsan. Id pulvinar egestas nibh aenean turpis egestas. Viverra et consequat nisl ac neque elit. Diam sagittis convallis rhoncus amet. Sit ut diam pharetra ac id
Johanna Mendez
Massa bibendum
Vitae tristique tortor sed eu lacus aliquet elementum in. Pellentesque enim est interdum ac. Id cras faucibus ac aenean tortor at elementum aliquet. In at vestibulum augue urna tellus. Quis sit lectus tortor ornare. Eros netus suspendisse imperdiet lacus egestas aliquet. Egestas varius et magna phasellus sit pellentesque sed sed.
Johanna Mendez
Odio ante
Porttitor interdum hendrerit porttitor faucibus arcu in viverra. Cursus sit at proin amet. Sed tortor odio at a lobortis amet risus. Quis vel dictum quis molestie vitae id laoreet vivamus feugiat. Arcu nunc eu nunc pharetra sodales. Condimentum massa cursus eget habitant integer volutpat nisl.
Johanna Mendez
Sagittis auctor

Trusted by customer service leaders accross the world

Euismod pharetra ipsum

Lectus et pellentesque justo interdum. Urna dignissim adipiscing id at facilisis habitasse sed aliquam.

Level AI satisfies the requirements for GPDR, HIPAA, and PCI compliance

Frequently asked questions

Vel eget sit pulvinar fermentum auctor vitae lorem?

A egestas vel aliquet malesuada dolor amet id mattis. Gravida est aenean arcu orci ac. Leo morbi at amet urna nunc integer in pretium. Netus aliquam ut sem duis odio non blandit. Aenean accumsan velit leo vitae libero odio. Gravida volutpat est et a adipiscing enim nec ultrices. Faucibus ultricies pellentesque tellus ac tortor netus iaculis. Facilisis sodales mauris urna orci ac. Vitae sagittis auctor tincidunt in rhoncus pharetra.

Elit dis vel fames eget eu. Tellus lacus in facilisis eget maecenas in augue urna.

A egestas vel aliquet malesuada dolor amet id mattis. Gravida est aenean arcu orci ac. Leo morbi at amet urna nunc integer in pretium. Netus aliquam ut sem duis odio non blandit. Aenean accumsan velit leo vitae libero odio. Gravida volutpat est et a adipiscing enim nec ultrices. Faucibus ultricies pellentesque tellus ac tortor netus iaculis. Facilisis sodales mauris urna orci ac. Vitae sagittis auctor tincidunt in rhoncus pharetra.

Nunc ipsum in sagittis in enim mi sit in lacus. Libero ut quis lectus sollicitudin at.

A egestas vel aliquet malesuada dolor amet id mattis. Gravida est aenean arcu orci ac. Leo morbi at amet urna nunc integer in pretium. Netus aliquam ut sem duis odio non blandit. Aenean accumsan velit leo vitae libero odio. Gravida volutpat est et a adipiscing enim nec ultrices. Faucibus ultricies pellentesque tellus ac tortor netus iaculis. Facilisis sodales mauris urna orci ac. Vitae sagittis auctor tincidunt in rhoncus pharetra.

Bibendum in donec blandit quis ut tempus porta pretium. Volutpat hendrerit id.

A egestas vel aliquet malesuada dolor amet id mattis. Gravida est aenean arcu orci ac. Leo morbi at amet urna nunc integer in pretium. Netus aliquam ut sem duis odio non blandit. Aenean accumsan velit leo vitae libero odio. Gravida volutpat est et a adipiscing enim nec ultrices. Faucibus ultricies pellentesque tellus ac tortor netus iaculis. Facilisis sodales mauris urna orci ac. Vitae sagittis auctor tincidunt in rhoncus pharetra.

Nulla ultricies adipiscing netus elementum eget semper mi id. Sagittis cras donec.

A egestas vel aliquet malesuada dolor amet id mattis. Gravida est aenean arcu orci ac. Leo morbi at amet urna nunc integer in pretium. Netus aliquam ut sem duis odio non blandit. Aenean accumsan velit leo vitae libero odio. Gravida volutpat est et a adipiscing enim nec ultrices. Faucibus ultricies pellentesque tellus ac tortor netus iaculis. Facilisis sodales mauris urna orci ac. Vitae sagittis auctor tincidunt in rhoncus pharetra.

Tristique integer congue ac scelerisque pellentesque nunc metus dictumst velit.

A egestas vel aliquet malesuada dolor amet id mattis. Gravida est aenean arcu orci ac. Leo morbi at amet urna nunc integer in pretium. Netus aliquam ut sem duis odio non blandit. Aenean accumsan velit leo vitae libero odio. Gravida volutpat est et a adipiscing enim nec ultrices. Faucibus ultricies pellentesque tellus ac tortor netus iaculis. Facilisis sodales mauris urna orci ac. Vitae sagittis auctor tincidunt in rhoncus pharetra.

Urna sit tortor nec rutrum sed eu aliquet. Diam neque neque praesent mauris.

A egestas vel aliquet malesuada dolor amet id mattis. Gravida est aenean arcu orci ac. Leo morbi at amet urna nunc integer in pretium. Netus aliquam ut sem duis odio non blandit. Aenean accumsan velit leo vitae libero odio. Gravida volutpat est et a adipiscing enim nec ultrices. Faucibus ultricies pellentesque tellus ac tortor netus iaculis. Facilisis sodales mauris urna orci ac. Vitae sagittis auctor tincidunt in rhoncus pharetra.

CREATE A BRAND THAT YOUR CUSTOMERS LOVE

Request Demo
A grid with perspective
Open hand with plants behind
Woman standing on a finger
A gradient mist
Quick Links
AboutCareersPartnersRequest DemoSecurityTerms of ServicePrivacy PolicySitemap
Resources
Resource CenterEventsPressNext Level Community
Product
Quality AsssuranceAgent AssistVoice of the Customer InsightsAgent CoachingAgent Screen RecordingAnalyticsAgent GPT
Platform
Artificial IntelligenceIntegrations
Compare to
CallminerCrestaObserve AITethrPlayvoxMaestroQAUniphore
subscribe to the newsletter
Subscribe and be the first to hear about news events.

Augment your agent and QA team performance with a customer intelligence system for the modern contact center.

GDPR compliant
HIPAA Compliant Logo
© 2024 Level AI All Rights Reserved
Security
Terms of Service
Privacy Policy